The way to send and receive support requests will change both on Portal Portugal 2020 and in Balcão 2020 and a new form will be available that allows full tracking of orders placed as well as the possibility to choose the type of category within the scope of your project. Get to know more at FAQ topic 4 Balcão 2020 which was also reformulated.
Already available in the Documentation - Guidelines tab of this website deste website the Guidelines for filling Contracts Module on Balcão 2020, a script with the responsibility of PO SEUR Management Authority that aims to provide information to enable the inclusion of contracts by beneficiaries through elaborate displays for this purpose.
To support potential beneficiaries, Portal 2020 added a new FAQ on Theme 4 Balcão 2020 that clarifies the registration on Balcão 2020 of organic units without legal personality but with varying degrees of autonomy: How to register in Balcão 2020 organic units without legal personality but with varying degrees of autonomy?
To support potential beneficiaries Portal 2020 added a new FAQ on Theme 4 - Balcão 2020 and sheds light on how to make the request for withdrawal of applications in Balcão 2020. It is available here: How to make a request for withdrawal of applications?
Already available the Support Guide offering Guidelines to Support Applications Submission through Balcão 2020. This Guide is a responsibility of the PO SEUR Management Authority and aims to provide explanations on the different steps to take in the submission of an Application in Balcão 2020.
In order to facilitate the process of submitting applications to the Portugal 2020 Calls for Applications through Balcão 2020, the Portugal 2020 FAQ - THEME 4 Balcão 2020 were updated explaining in detail and in a simple way how to send files up to 2GB.