In order to respond to some questions that have arisen about loading files in Balcão 2020 and what size they should have a new FAQ (Applications submenu) was created. 

The way to send and receive support requests will change both on Portal Portugal 2020 and in Balcão 2020 and a new form will be available that allows full tracking of orders placed as well as the possibility to choose the type of category within the scope of your project. Get to know more at FAQ topic 4 Balcão 2020 which was also reformulated.

To support potential beneficiaries, Portal 2020 added a new FAQ on Theme 4 Balcão 2020 that clarifies the registration on Balcão 2020 of organic units without legal personality but with varying degrees of autonomy: How to register in Balcão 2020 organic units without legal personality but with varying degrees of autonomy?

This website now features a new way of viewing the FAQ - Frequently Asked Questions, faster and more intuitive, and offering the possibility of navigation between general questions about the Programme and more specific questions about each of the axes, organized by Investment Priority. There are also available specific FAQ for some Calls for Applications responding to more technical issues and related steps to be taken in the preparation of applications.

To support potential beneficiaries Portal 2020 added a new FAQ on Theme 4 - Balcão 2020 and sheds light on how to make the request for withdrawal of applications in Balcão 2020. It is available here: How to make a request for withdrawal of applications?

Following the issues raised in the Clarification Session held on September 22 under the Call for Applications POSEUR-11-2015-18 code: Promoting multimaterial recycling and organic recovery of municipal waste, now available are various FAQ - Frequently Asked Questions relating specifically to the applications submission process on this Call.

As part of the Integrated Strategy for Territorial Development (EIDT), a Call for Applications was released with code EIDT-99-2015-03 for submitting applications for Strategic Plans for Urban Development (PEDU), with closing date of 10 September 2015. In order to help beneficiaries (municipalities) in the preparation of PEDU, a new document with Frequently Asked Questions in the FAQ page was published FAQ | Theme 5 Abordagens Territoriais | PEDU in Portal 2020.

In order to facilitate the process of submitting applications to the Portugal 2020 Calls for Applications through Balcão 2020, the Portugal 2020 FAQ - THEME 4 Balcão 2020 were updated explaining in detail and in a simple way how to send files up to 2GB.

It is available in the submenu Calls for Applications on this website, an updated version of the document that compiles the FAQ - Frequently Asked Questions, frequently asked questions from potential beneficiaries on the functioning and applications to the Operational Programme for Sustainability and Efficient Use of Resources. This latest version provides the answer to many questions that have arisen under the Calls for Applications to Priority Axis III.

A document compiling FAQ – Frequently Asked Questions, the most commom doubts beneficiaries have about how PO SEUR - Operational Programme for Sustainability and Efficient Use of Resources works and mainly about applications is already available on this website.