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It is available for consultation and download in the Documentation - Guidelines tab the Support Guide available for guidance for the Reprogramming Module in Balcão 2020. This is another Guidebook by PO SEUR Management Authority that intends to provide information that allows the insertion of reprogramming by the beneficiaries through a module designed for this purpose.
Whenever the beneficiary wishes to submit reschedulings, these must be done by this new functionality and not via Change Orders.
The change request module should only be used for the Operation Rectification, Revocation / Withdrawal and Change of Ownership type.
Therefore, whenever a Change Request is of the Rescheduling type of the Operation, PO SEUR Management Authority will deny it.
This Guide is organized according to the following sections:
Introduction: presents the framework, scope and objective inherent to the elaboration of the script;
Access instructions Balcão 2020: describes access to the reprogramming platform and module;
Features: details features, namely screens, fields and validation rules.